The following directions explain how to cancel auto-renewal of a subscription purchased through the iOS app (and therefore iTunes). Once you do this, you will still be able to access your Premium membership until it expires.
Please note that uninstalling the app or deleting your account doesn't automatically cancel your subscription. If you are subscribing to the Asken Premium, you need to actively cancel the subscription on Google Play. You must process a request for cancellation of your renewal using the same platform on which you originally paid.
To cancel your subscription:
- Open your device's Settings app
- Tap iTunes & App Store
- Tap your Apple ID at the top of the page > View Apple ID > Sign in when prompted
- Tap Manage under Subscriptions > Asken Diet > make sure Automatic Renewal is toggled OFF (not green)
- Tap Done
Once you've done this, your subscription will simply expire at its end date. Your account will not be automatically charged.
If you are using Android and would like to cancel your subscription, go to the following page.
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