Problems like crashes, freezing, and other general issues, please try these steps:
(1) Check if there are any updates for the app via the app store.
(2) Force close the app:
iOS: Double click the home button (swipe up on iPhone X) > swipe up on Asken Diet
Android: Open Settings > Choose Apps or Application Manager > Tap the Running Tab > Click on Asken Diet > Tap Stop or Force Stop.
After force closing the apps, reopen the app to see if the issue has been resolved. If not proceed to the next step.
(3) Try restarting your device (turn it off and back on)
Make sure you are using the correct device operating system
・Android 4.1 or above
・iOS 9.0 or above
If the application is not still functioning, uninstall it and download it again logging in with the same email and password.
If you are still having issues, email us.