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  1. Asken Diet
  2. ERRORS & ISSUES
  3. ERRORS & TROUBLESHOOTING

ERRORS & TROUBLESHOOTING

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  • General troubleshooting for your app
  • Trouble shooting Fitbit Versa/Ionic sync with Asken Diet account
  • I forgot my password, what can I do?
  • Is Asken Diet compatible with my phone?
  • Asken Diet no longer supports Android 4.4 or earlier.
  • I upgraded to Premium membership, but I am still a Free user
  • Google Fit sync data issue
  • Nutrition data for food item logged is incorrect
  • Why isn't Asken Diet available in my country?
  • The bar code scanned item wasn't found
  • I found a bug, what should I do?
  • The app keeps crashing, what can I do?
  • No email confirmation received after sign up
  • Can't log in to the mobile app
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