ERRORS & TROUBLESHOOTING
- NOTICE: Social feature will be temporarily unavailable (for Android users only)
- Contact us
- General troubleshooting for your app
- Trouble shooting Fitbit Versa/Ionic sync with Asken Diet account
- I forgot my password, what can I do?
- Is Asken Diet compatible with my phone?
- Asken Diet no longer supports Android 4.4 or earlier.
- I upgraded to Premium membership, but I am still a Free user
- Google Fit sync data issue
- Nutrition data for food item logged is incorrect
- Why isn't Asken Diet available in my country?
- The bar code scanned item wasn't found
- I found a bug, what should I do?
- The app keeps crashing, what can I do?
- No email confirmation received after sign up
- Can't log in to the mobile app